Privacy Policy

Introduction

Vozo AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Blink Captions software and related services.

Information We Collect

We may collect the following types of information:

• Personal Information: When you register, we may collect your name, email address, and payment information.
• Usage Data: Information about how you interact with our software, including features used and processing times.
• Technical Data: Device information, IP addresses, and system specifications.
• Content Data: When using cloud processing, we temporarily process your audio/video files to generate captions.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Improve and optimize our software
• Process transactions and send receipts
• Respond to customer service requests
• Send technical notices and updates
• Monitor usage trends and preferences

Data Security

We implement appropriate technical and organizational measures to protect your personal data. When processing content in the cloud, files are encrypted in transit and at rest, and automatically deleted after processing.

For local processing, your files never leave your device unless you explicitly choose cloud processing.

Data Retention

We retain personal information only as long as necessary to provide services and for legitimate business purposes. Content processed in the cloud is deleted immediately after processing.

Third-Party Services

We may employ third-party companies to facilitate our service, provide service on our behalf, or assist in analyzing how our service is used. These third parties have access only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access and receive a copy of your data
• Request correction or deletion
• Object to processing
• Request restriction of processing
• Data portability
• Withdraw consent

Children's Privacy

Our service is not intended for users under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@vozoai.com